Family Emergency Shelter
The Fraserside Family Emergency Shelter offers a temporary, short stay, communal living home to families with children.
Our 12 bed facility is centrally located in New Westminster. We welcome diversity and participation in maintaining a clean, safe and friendly atmosphere for all.
In addition to providing food, emergency clothing and a place to stay, the Shelter offers a supportive, home-like environment where the family can stay together during a time of crisis. All program residents are actively engaged in the process of re-integrating in the community and finding stable homes for their families.
We provide assistance with life and parenting skills as well as personal case planning and support with housing and community resources.
81% Direct Transition Rate (2025): Successfully moved families out of crisis and into permanent independent rentals or second-stage housing.
74 Individuals Supported (2025): Provided shelter and stabilization across 24 distinct family units, supporting 38 children.
High Demand & Bed Shortage: Turned away over 1,700 people in 2025 (including more than 700 children) due to a critical regional shortage of family shelter beds.
The Shelter provides no cost emergency housing to:
- single parents (men or women and their children)
- two-parent families
- single adult women
Please note: Because we are a family shelter the screening process may be more comprehensive than those used by other shelters. Admission is based on bed availability. This facility is not wheelchair accessible.
Expanding Family Foundation Housing to Surrey
Fraserside Community Services Society is actively working to replicate its highly successful Family Emergency Shelter model in Surrey to address the critical shortage of crisis housing for vulnerable and newcomer families.
Proven Impact: Operating one of only two dedicated family shelters in the region (12 beds in New Westminster), Fraserside achieves an 81% direct transition rate into permanent independent rentals or second-stage housing.
Critical Need: In 2025, despite supporting 74 individuals (including 38 children), extreme bed shortages forced the shelter to turn away over 1,700 people, including more than 700 children.
Surrey Expansion Strategy: Fraserside is moving forward with capital planning to bring this vital, community-integrated model to Surrey families.